Terms & Condition

Terms & Conditions

These Terms and Conditions (“Terms”) govern the use of youvegotafriendsupport.com (“Site”). This Site is owned and operated by Lisa Larson.

By using this Site, you confirm that you have read, understood, and agree to these Terms and Conditions.

Intellectual Property

All content published on this Site is the property of Lisa Larson and the Site’s creators. This includes, but is not limited to images, text, logos, documents, downloadable files, and any other material that contributes to the content of the Site.

Age Restrictions

The minimum age to use this Site is 16 years old. By using this Site, users confirm that they are over 16. We do not assume responsibility for false statements regarding age.

Acceptable Use

As a user of this Site, you agree to use it legally and not for any unlawful purposes. You agree not to:

  • Harass or mistreat other users
  • Violate the rights of other users
  • Infringe on intellectual property rights
  • Attempt to hack or access other user accounts
  • Post any inappropriate or offensive material

If we believe you are using the Site in violation of these Terms, we reserve the right to restrict, suspend, or terminate access and take necessary legal action.

Accounts

When creating an account, you agree that:

  • You are responsible for maintaining the security of your account
  • All information provided is accurate and up to date
  • You will update your details if they change

We may suspend or terminate accounts that violate these Terms or are used unlawfully.

Sale of Services

These Terms apply to all services offered on this Site.

Services include:

  • Online support, coaching, and mentoring

All payments must be made in full at the time of booking.

Service descriptions are provided as accurately as possible. However, we do not guarantee absolute accuracy and services are used at your own discretion.

We reserve the right to modify, reject, or cancel any booking. If a cancellation occurs after payment, a refund will be issued to the original payment method.

Payments

We accept the following payment methods:

  • Credit Card
  • PayPal
  • Debit Card
  • Direct Debit

By providing payment details, you authorise us to charge the selected payment method.

We reserve the right to cancel or reverse transactions that appear to violate legal or policy requirements.

Refunds

Refunds are available under the following conditions:

If you are not satisfied and have purchased a package of 5 or more sessions, you may request a refund for unused sessions, less a 20% administration fee.

To request a refund, email: hello@youvegotafriendsupport.com

Refunds will be processed to the original payment method. Processing time may vary depending on your bank.

Guarantees

We offer a satisfaction-based refund option. If you are not satisfied, you may request a refund for remaining unused sessions, less a 20% administration fee.

Consumer Protection Law

Where applicable consumer protection laws apply, these Terms will not limit your legal rights. In case of conflict, applicable law will override these Terms.

Limitation of Liability

Lisa Larson and associated parties will not be liable for any losses, damages, or claims arising from the use of this Site.

Indemnity

By using this Site, you agree to indemnify and hold harmless Lisa Larson and associated parties from any claims, losses, damages, or expenses arising from your use of the Site or breach of these Terms.

Applicable Law

These Terms are governed by the laws of the Province of British Columbia.

Severability

If any part of these Terms is found invalid, the remaining provisions will continue to remain in effect.

Changes to Terms

We may update these Terms from time to time to reflect operational or legal changes. Users may be notified via email or a notice on the Site.

Contact Details

If you have any questions, please contact us at:

Email: hello@youvegotafriendsupport.com

You may also contact us via the feedback form on the Site.